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Chat with us on WhatsAppAbout Mediline Books
Sri Lanka's Specialist Medical Bookstore
Founded in 2006 and based in the heart of Colombo, Mediline Books has been the trusted source for medical professionals, students, and educators across Sri Lanka. We specialise exclusively in medical literature — giving you access to the widest selection of titles, including hard-to-find international editions sourced on request.
What Our Customers Say
One of the best services I've come across. Delivered exactly on time and catered to all my concerns. There was a small printing error in the book and they were kind enough to replace the copy without any compromise. Would recommend mediline books for anyone wanting a reliable delivery of medical books. Highly recommended.
Imesha W.
★★★★★
One of the best 👌 sellers of Medical books. I have been a customer of them for a long time now. They have most of the rare and important medical books. Delivery is also very efficient and timely. Thank you Medline Books.
Timmy
★★★★★
Good customer care. Very friendly. Almost all the medical books are available especially for the undergraduates. Easily accessible via WhatsApp. Highly recommended.
Pavithra T.
★★★★★
Privacy Policy
Mediline Books operates this website. This policy explains how we handle your personal information.
What We Collect
We collect your name, email address, and phone number when you submit a Special Orders enquiry. We collect your name and email address when you complete a purchase at checkout.
How We Use It
We use this information solely to process your order or enquiry and to contact you about it. We do not sell, rent, or share your personal data with third parties except the services required to operate this site: EmailJS (form delivery) and PayHere (payment processing), each governed by their own privacy policies.
Data Retention
We retain your information only as long as necessary to fulfil your order or enquiry.
Data Security
We take reasonable precautions to protect your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.
Cookies
This website may use cookies and similar tracking technologies to analyse site usage and improve your experience. By continuing to use this website, you consent to the use of cookies in accordance with this policy.
Your Rights
To request access to, correction of, or deletion of your data, email us at medilinebooks@gmail.com.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
Terms & Conditions
Prices
Prices displayed on this website are indicative and subject to change without notice. Please contact us to confirm current pricing before placing an order.
Payment
We accept payment via Visa/Mastercard (PayHere), bank transfer, and Cash on Delivery. We reserve the right to refuse or cancel any order at our discretion, including where a pricing error has occurred or where we are unable to verify payment.
Shipping
We deliver island-wide across Sri Lanka. Shipping charges are calculated based on the weight of your package. Delivery takes 1–5 working days from dispatch, depending on your location.
Returns & Exchanges
We do not accept returns or exchanges except in the following circumstances: (a) the item delivered is different from what was ordered, or (b) the item arrives in a damaged condition that is clearly attributable to handling prior to delivery and not caused by the customer. We reserve the right to assess the condition of returned items and decline returns where damage appears to have occurred after delivery. To initiate a return, contact us at medilinebooks@gmail.com within 7 days of receiving your order. Returns not initiated within this period will not be accepted.
Refunds
Approved refunds are issued via bank deposit regardless of the original payment method. Please allow 5–10 business days for processing. Refunds will be for the item price only. Original shipping charges are non-refundable.
Special Orders
Items sourced on special request are non-refundable once ordered from the supplier, unless they arrive damaged or incorrect as described above.
Accuracy of Information
While we make every effort to ensure product information is accurate, we reserve the right to correct errors at any time.
Communications
By placing an order or submitting an enquiry through this website, you agree that Mediline Books may contact you via email or SMS to inform you of new arrivals, special offers, and promotions. You may opt out at any time by contacting us at medilinebooks@gmail.com or by replying to the original SMS.
Intellectual Property
The Mediline Books name, logo, and original written content on this website are the property of Mediline Books and may not be reproduced without our written permission. Book cover images are the property of their respective publishers and are displayed for identification purposes only.
Limitation of Liability
Mediline Books shall not be liable for any loss, damage (whether direct, indirect or consequential), or expense of any nature arising from your use of this website or from products purchased through it.
External Links
This website contains links to third-party websites. These are beyond our control and we are not responsible for their content or practices. You access external sites at your own risk.
Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Severability
If any provision of these Terms & Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.
Amendments
We reserve the right to update these Terms & Conditions at any time. Continued use of this website constitutes acceptance of the current terms.
Frequently Asked Questions
How do I order?
Browse our catalogue, add books to your cart, and complete checkout. For titles not listed, use the Special Orders page or contact us via WhatsApp.
What payment methods do you accept?
We accept Visa/Mastercard via PayHere, bank transfer, and Cash on Delivery.
How are shipping charges calculated?
Shipping is charged based on the weight of your package. The final charge will be shown at checkout.
Do you deliver outside Colombo?
Yes, we deliver island-wide across Sri Lanka.
How long does delivery take?
1–5 working days island-wide from the date of dispatch. We deliver via Sri Lanka Post Speed Post courier.
Can I pick up my order in-store?
Yes. You're welcome to collect your order in-store during our opening hours: 9:30 AM – 4:30 PM, Monday to Friday. Please call us on 0777 394 537 before coming in to confirm your order is ready.
What if the book I want is out of stock?
Join the waitlist directly from the book's page, fill in your contact details and we'll reach out as soon as it's back in stock. Waitlisted titles are included in our next consignment and treated as reserved. Supply typically takes 1–3 months. We'll contact you by email, WhatsApp, text message or call once the book arrives.
Do you stock international editions?
Yes, we carry both South Asian and International Editions.
Can I return a book?
Returns are accepted only if the item delivered is different from what you ordered, or if it arrives damaged through no fault of the customer. Contact us within 7 days of receiving your order to initiate a return.
How do I place a special order?
Send us an enquiry via the Special Orders form on this website or message us on WhatsApp. We'll get back to you with pricing, availability, and an estimated supply duration. If you'd like to proceed, a 50% advance payment is required to confirm the order (payable by bank transfer), after which you'll receive an advance payment invoice.
My question isn't listed here — how do I reach you?
Email medilinebooks@gmail.com, call +94 112 692 282 or +94 112 698 747, or WhatsApp +94 777 394 537.
Contact Us
We'd love to hear from you.
| Monday – Friday | 9:30 AM – 4:30 PM |
|---|---|
| Saturday – Sunday | Closed |